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  1. Martin Whiteford | University of Liverpool - iwojafevazyx.ml
  2. Service user involvement; reaching the hard to reach in supported housing.
  3. Quick Overview

Quick Overview Drawing on original research, this book offers imaginative strategies for consulting with service users who have been historically difficult to engage with, including homeless people, ex-offenders, and minority ethnic groups. The authors explore traditional consultation methods as well as creative activities as ways of gathering clients' views.

Martin Whiteford | University of Liverpool - iwojafevazyx.ml

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  • Background.
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  • Reaching the Hard to Reach in Supported Housing;
  • Service User Involvement.

Description Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups.

The authors explore traditional consultation methods such as meetings and questionnaires, as well as informal and creative activities such as writing, art, photography and video work as ways of gathering clients' views.

Service user involvement; reaching the hard to reach in supported housing.

They make practical suggestions as to how organizational structures and individual attitudes can be changed to overcome the barriers to successful consultation. Including many real-life examples of good practice, the book is a step-by-step guide to creating a complete service user involvement strategy and also contains exercises for managers to use with their teams.

It is an essential resource for social workers, housing officers and other professionals working with disadvantaged and marginalised groups in supported housing.

Reviews 'This densely packed book provides a wealth of information and a host of well researched and clearly documented initiatives aimed at targeting and encouraging marginalised service users to participate in consultations intended to improve their quality of life. The authors, who together have a wealth of experience in working with homeless and otherwise dispossessed individuals, have clearly retained an enthusiasm and commitment to the task which illuminates every chapter.

Consultant Brafield and practitioner Eckersley draw from their own experiences in empowering people by getting them involved in day-to-day and long-term strategic planning.

Quick Overview

They describe traditional recruitment methods, such as public meetings and questionnaires but also offer such methods as creating a gallery of writing or art or conducting video interviews. Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved.

Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups. The authors explore traditional consultation methods such as meetings and questionnaires, as well as informal and creative activities such as writing, art, photography and video work as ways of gathering clients' views.

They make practical suggestions as to how organizational structures and individual attitudes can be changed to overcome the barriers to successful consultation. Including many real-life examples of good practice, the book is a step-by-step guide to creating a complete service user involvement strategy and also contains exercises for managers to use with their teams.

It is an essential resource for social workers, housing officers and other professionals working with disadvantaged and marginalised groups in supported housing.