- Storing The Worlds Data | Western Digital (WD)
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Hardware maintenance contracts provide on-site call outs with either four or eight hour response and fix times.
Storing The Worlds Data | Western Digital (WD)
When you have a hardware issue, you can contact our help desk who will attempt to resolve the issue over the phone. If the problem requires a call out then an engineer, will attend site and attempt to fix the problem, if the device cannot be repaired on site then the faulty device would be replaced. All purchased Fashione solutions include software warranty and technical support.
This is provided as hand holding assistance with the implementation of the system and after-care support, ranging from 4 6 weeks commencing from go live date. After the inclusive support period has ended the license holder is eligible for various continual support options from free email support to PAYGO or Assurance Policy in the form of a maintenance and support agreement for both hardware and software if required.
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You do not have to be tied to a support subscription every year, our software has already proved to be stable and easy to use. PAYG support means you only have to pay when you need our help resolving a problem. In this day and age, retailers already know the basics of computing and are better prepared to resolve simple problems themselves. Fashione are specialists in fashion retail management software including EPOS, chip and pin, stock control, wholesale stock management, ecommerce integration and more.
We work with fashion retailers across the UK.
Find out why leading independent fashion retailers are choosing FashionE as their preferred EPoS platform. Creating an account is EASY! It takes less than a minute. Simply fill in the form below and we will do the rest. Customer Support Help when you need it. Support That Means Something.
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